Privacy policy

Privacy Policy for UpWrite, LLC dba phaddy™️
Last updated: July 5, 2024

1. Introduction
UpWrite, LLC dba phaddy™️ ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites phaddy.com and upwriteinstruments.com, and when you interact with our content on social media platforms like Facebook, Instagram, X (formerly Twitter), and TikTok.

2. Information We Collect
- Personal Data: Includes your name, shipping address, email address, and telephone number.
- Derivative Data: Information automatically collected when you access the Site or interact with our social media content, like your IP address, browser type, operating system, access times, and pages viewed before and after accessing the Site.
- Financial Data: Payment information collected when you purchase, order, return, exchange, or request information about our services.
- Mobile Device Data: Device information, including device ID, model, and manufacturer, and information about your device's location if you access the Site or our social media content from a mobile device.

3. Use of Your Information
We may use the information we collect in the following ways:
- Process transactions and manage your orders.
- Improve our website, social media content, and customer service.
- Send periodic emails regarding your order or other products and services.
- Understand and analyze how you use our website and interact with our social media content.
- Administer a contest, promotion, survey, or other site feature.

4. Meta Pixel and Cookies
We use Meta Pixel and cookies to:
- Measure the effectiveness of our advertising.
- Understand user interactions on our website and social media content.
- Retarget visitors with personalized ads on Facebook, Instagram, X, and TikTok.

Cookies store information such as your personal preferences when you visit our site or interact with our social media content.

5. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. However, no security measures are perfect or impenetrable.

7. Your Consent
By using our site and interacting with our social media content, you consent to our Privacy Policy.

8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Email: info@upwriteinstruments.com 
Address: Falls Church, VA